- 9am - 5pm Weekdays
- 02 9060 3731
Real Estate Investors Network Pty Ltd ACN 654 813 939 (“we”, “us”, “our”) and is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information, and how you can access or correct your information or make a complaint.
We collect personal information that is reasonably necessary for our business operations. The types of personal information we may collect include:
Your name, phone number, email address, and residential address
Financial, employment, and investment information
Identification documents or details (e.g., driver’s licence, passport)
Information related to your property preferences or investment interests
Data collected through website interactions, (including IP address, browser type, geographical location, and browsing behavior)
We typically collect this information directly from you but may also receive it from:
Third parties you’ve authorized (e.g., mortgage brokers, conveyancers, referral partners)
Public sources, property portals, or professional databases
Cookies or analytics tools when you use our website
We may use your personal information for the following purposes:
To provide you with property investment services and relevant recommendations
To communicate with you about your enquiry or investment journey
To verify your identity and conduct due diligence
To provide updates, offers, or marketing materials (if you opt in)
To comply with legal obligations, manage risk, or respond to regulatory requirements
To improve our website, digital experience, and service delivery
You may choose to opt out of marketing communications at any time by contacting us directly or clicking ‘unsubscribe’ in our emails.
We may disclose your personal information to:
Our employees, consultants, or affiliated companies
Trusted third parties who assist us in providing services (e.g., tech providers, CRM systems, marketing platforms, payment processors)
Professional partners involved in your investment journey (e.g., brokers, builders, conveyancers), where appropriate and authorized
Legal or regulatory authorities, where required by law or in response to lawful requests
We take reasonable steps to ensure all third parties handle your information in compliance with applicable privacy laws.
While our core operations are based in Australia, certain service providers (e.g., cloud or email hosting) may operate or store data in countries such as the United States, Singapore, or other countries with similar data protection standards. Where this occurs, we take reasonable steps to ensure your personal information is protected by binding contractual agreements or appropriate safeguards.
We take data security seriously and implement physical, electronic, and procedural safeguards to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure.
When your personal information is no longer required for our business purposes or legal obligations, we will take reasonable steps to destroy or permanently de-identify it. However, we may be required to retain records for a minimum of seven (7) years in accordance with legal or tax requirements.
You are entitled to access the personal information we hold about you and to request corrections if the information is inaccurate, incomplete, or out-of-date.
To make a request, please contact our Privacy Officer using the contact details below. We will respond within a reasonable timeframe (typically within 30 days) and may request verification of your identity.
Our website uses cookies and tracking technologies (e.g., Google Analytics) to enhance your experience, improve our site performance, and deliver targeted content or advertising.
Cookies are small files stored on your device. You can manage cookie preferences through your browser settings. By continuing to use our website, you consent to our use of cookies unless you disable them.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing personal information.
If you have any concerns about how we have handled your personal information or believe we have breached your privacy rights, you can contact us at the details below. We will respond to your complaint promptly and in accordance with applicable laws.
If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.
Privacy Officer
Real Estate Investors Network
Phone: 02 9060 3731
Postal Address: Suite 203, 25 Ryde Road, Pymble NSW 2073
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. The most current version will always be available on our website. We encourage you to review it periodically.
