Burbank Homes Reviews: What Investors Should Know (2026)

Aerial view of a residential housing estate

Quick answer: Burbank Homes is a family-owned builder established in 1983 and based in Altona, Victoria. It builds in Victoria, NSW, the ACT, Queensland and South Australia through separate state companies, promotes a 30-year structural guarantee and a 12-month price freeze, and offers finance through group company Livi Lending. Its main ProductReview.com.au listing averaged 4.5 out of 5 from 2,998 reviews when we checked.

Burbank is one of the few volume builders operating in five states and territories. This Burbank Homes review covers the group, its guarantees, how its packages are sold, its review ratings and what to check before you sign.

 

Who Is Burbank Homes?

According to the Australian Business Register (ABR) and its website:

  • In Victoria it trades as Burbank Australia Pty Ltd (ABN 91 007 099 872)
  • In NSW and the ACT it trades as Burbank Australia NSW Pty Ltd (ABN 88 610 822 770), and in Queensland as Burbank Australia (QLD) Pty Ltd (ABN 77 103 014 615). Its South Australian company is shown on its SA website pages
  • It was established in 1983 by Eddie Sanfilippo and Eddie Puhar, and says it is 100% family-owned
  • It says it has built more than 20,000 homes and employs more than 700 staff
  • Its website shows licences in each state, including VIC CDB-U-52603, NSW BL 295627C, ACT BL 2016566, QBCC 1046544 and SA BLD 266709

Burbank Homes is not connected to US organisations based in Burbank, California. Because it uses a separate company in each state, check that the ABN on your contract matches the state you’re building in.

 

Where Burbank Homes Builds

In Victoria, Burbank builds across Melbourne’s western, northern and eastern suburbs, the regional south-east, Geelong and the Bellarine, and Ballarat. It also builds in NSW, the ACT, Queensland and South Australia. Its Burbank Urban brand builds townhouses and mixed-use projects.

 

Burbank Homes House and Land Packages and Guarantees

Burbank listed 78 Victorian designs when we checked, priced from about $224,000 to $564,000. Its Victorian house and land packages ranged from about $551,000 to $766,000, mostly in Melbourne’s western growth corridor.

We didn’t find investor-specific products, although the group has registered the business name Burbank Invest and builds townhouses through Burbank Urban.

Burbank Homes promotes these guarantees, all with conditions:

  • Structural: a 30-year structural guarantee from the occupancy permit, excluding natural disasters, land conditions, drainage, tree roots and wear and tear. Modifications after handover can void it
  • Price freeze: 12 months from deposit until title registration or permits, whichever comes first. Queensland has offered a separate price protection promotion of up to 16 months
  • Fixed site costs: void if the design or siting changes, with exclusions for rock, steep slopes and long driveways
  • Site start and build time: conditional guarantees, with $250 a week compensation for build delays, capped at 8 weeks, in the South Australian terms

Guarantee terms differ by state. Ask for the written terms that apply in your state, and check whether a tenant’s changes could affect the structural guarantee on an investment property.

 

How Burbank Homes Packages Are Sold

Burbank sells directly through its new home consultants. Finance is offered through Livi Lending, which Burbank describes as its preferred home loan partner and lists as a group company. We found no public evidence of third-party marketers selling its homes. If you use Livi Lending, ask how it’s paid and whether the price changes if you use your own lender.

What it means for you: when a package is sold through a marketer or investment group, that seller is commonly paid a commission by the builder or developer. That commission is part of the package price, whether or not it’s shown on the contract. Builder commissions can run into tens of thousands of dollars. Here’s how hidden commissions in house and land packages work.

Been shown a Burbank Homes package?

Before you sign anything, see exactly how the price is structured, including any commission built into it.

GET MY PACKAGE CHECKED → or call 1300 446 445

 

Burbank Homes Review Ratings

When we checked ProductReview.com.au, Burbank’s main listing averaged 4.5 out of 5 from 2,998 reviews. Its state listings showed 4.9 from 888 reviews in Queensland, 4.7 from 331 in NSW and the ACT, 4.5 from 238 in Victoria and 4.4 from 144 in South Australia.

 

Pros and Cons of Burbank Homes

Strengths (based on Burbank’s materials and reviews):

  • Long-running, family-owned builder operating in five states and territories
  • Thousands of public reviews with a good average
  • 30-year structural guarantee and published price freeze
  • Townhouse projects through Burbank Urban

What to weigh up:

  • Guarantees carry detailed exclusions and differ by state
  • Post-handover modifications can void the structural guarantee
  • In-house finance, so ask how it’s paid

 

Questions to Ask Before You Sign a Burbank Homes Package

  1. Who is selling me this package, and is anyone paid a commission? How much?
  2. Which Burbank company signs my contract, and which state’s guarantee terms apply?
  3. What is excluded from fixed site costs and the price freeze on my lot?
  4. Does the build-time guarantee apply in my state, and what is the compensation?
  5. Could a tenant’s changes void the structural guarantee, and does it pass to a future owner?
  6. If Livi Lending arranges my loan, how is it paid, and is the price the same if I use my own lender?
  7. How long do warranty and defect repairs take after handover?
  8. What have comparable new homes in this estate sold and rented for recently?

 

How REIN Can Help

REIN acts only for the buyer. REIN may hold referral or commission agreements with builders, including some reviewed on this site. Any builder or developer commission REIN receives on your purchase is disclosed to you in writing and rebated 100% to you.

REIN charges a service fee for our work, agreed in writing before you start. Where REIN receives a builder or developer commission on your purchase, we disclose it and rebate 100% (excluding GST) of it to you. The rebate typically covers the fee and more. We’ll show you the numbers on your package before you commit.

 

Common Questions About Burbank Homes

Is Burbank a good builder?

Burbank’s main ProductReview.com.au listing averaged 4.5 out of 5 from 2,998 reviews when we checked, with higher ratings on some state listings. The builder is one part of the decision; the package price and location matter just as much.

Where does Burbank build?

Victoria, NSW, the ACT, Queensland and South Australia, through separate state companies.

What is the Burbank 30-year structural guarantee?

It covers major structural damage for 30 years from the occupancy permit, with exclusions including natural disasters, land conditions, drainage and tree roots. Modifications after handover can void it.

Can REIN check a Burbank Homes package before I sign?

Yes. Send us the package and we’ll check the price, any commission built into it and the contract terms. The package check is free, with no obligation to use our service.

Before you sign anything…

Send us the package. We’ll check the price, any commission built into it and the contract terms, and tell you straight whether it stacks up. Free, no obligation, and we’ll never pressure you to switch.

GET MY PACKAGE CHECKED → or call 1300 446 445

Written by the REIN Editorial Team. Researched with the help of AI tools, then fact-checked against the sources below. Last updated 5 October 2026.

Reviewed by Scott Fraser, founder of REIN, licensed real estate agent (NSW) with 10 years on the developer side of house and land.

 

More builder reviews and build guides

Sources

 

About this article: This article is published by Real Estate Investors Network Pty Ltd (REIN). REIN acts for buyers only. REIN may hold referral or commission agreements with builders, including some reviewed on this site, and any commission REIN receives on a client’s purchase is disclosed in writing and rebated 100% to that client. This review is not endorsed by Burbank Homes.

Burbank Homes and any other names or trade marks mentioned belong to their respective owners and are used only to identify them. Information about Burbank Homes comes from its own website and the public sources listed above, as accessed on 5 October 2026, and may have changed since.

Review ratings are a snapshot on the date we checked and may not include every review. Statements of opinion are ours. If you believe anything in this article is inaccurate or out of date, please call us on 1300 446 445 and we will review it and correct it promptly. This is general information only.

It does not take into account your objectives, financial situation or needs, and is not financial, credit, legal or tax advice. Consider seeking independent advice before acting.

A REIN service fee applies to our services, and where REIN receives a builder or developer commission in connection with a client’s purchase, it discloses and rebates 100% (excluding GST) of that commission to the client under its written service agreement.